Disclaimer

1. General Disclaimer

The information provided on Trinetra AI platform is for general informational and business automation purposes only. While we strive to keep information accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the platform for any particular purpose.

2. AI Features Disclaimer

• •AI-generated content (emails, messages, proposals) is for assistance only — always review before sending.
• •AI predictions (lead scores, churn risk, deal probability) are estimates based on available data — not guarantees.
• •We are not responsible for business decisions made based on AI recommendations.
• •AI chatbot responses may not always be accurate — human verification is recommended for critical information.

3. Telecom Services Disclaimer

• •OBD (Outbound Dialer) call delivery depends on telecom network conditions — 100% delivery is not guaranteed.
• •Missed Call service availability depends on network infrastructure — outages may occur.
• •WhatsApp message delivery is subject to Meta/WhatsApp platform policies.
• •SMS delivery depends on DLT registration and telecom operator policies.
• •We are not liable for any loss of business due to non-delivery of messages or calls.
• •Users are responsible for TRAI compliance including DND scrubbing and DLT registration.

4. Limitation of Liability

• •Trinetra AI shall not be liable for any direct, indirect, incidental, special, or consequential damages.
• •We are not responsible for loss of data, loss of profits, or loss of business opportunity.
• •Our total liability in any case shall not exceed the amount paid by you in the last 30 days.
• •We are not responsible for third-party service failures (WhatsApp, payment gateways, telecom providers).

5. User Responsibility

• •Users are solely responsible for the content of messages sent via our platform.
• •Users must comply with all applicable laws including IT Act 2000, TRAI regulations, and PDPB.
• •Sending spam, illegal content, or misleading messages is strictly prohibited.
• •Users are responsible for maintaining the confidentiality of their account credentials.

6. External Links

Our platform may contain links to external websites. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.